frequently asked questions

we have all the answers

Customer Service

Specialized technicians will be able to help to clarify any question , just call +351 253 597 958, every working day from 9:00 a.m. to 12:30 p.m. and from 2:30 p.m. to 7:00 p.m.

Who should I talk to about the subject I want?

A specialized technical team can help to resolve your question or budget request in an effective and efficient manner. The company also has a commercial team that can meet if necessary. You can find the contacts of the commercial department on the “Contacts” page or by calling +351 253 597 958.

How to get a quote for a product, equipment or service?

If you want a quote for a product or service you must send an e-mail to com@cmc.pt with your requirements. In order to allow a rigorous and clear response, should send as much information as possible about the project or need to be filled.

What is the geographical area of delivery of equipment and products?

The logistics department coordinates deliveries throughout the national and international territory. You must call +351 253 597 958 to know the terms of delivery and delivery.

How to proceed with technical assistance to equipment and products?

The After Sales Service of CMC has at its disposal a Department of Maintenance and Technical Assistance which can resolve technical issues or failures related to equipment and products included in its area of operation. If you wish, you should send a request for this type of situation or others to help@cmc.pt.

How can I create an account on the CMC website?

To create an account, you must go to the “Login” area and click on “Create an account” and enter your first name, last name, email and set your password. You will automatically receive an email with your account details.

How can I sign in?

To sign in, simply enter your registered account email and password.

How can I change my account information?

To edit your account, you must go to the “Login” area and select “Account Information”. Make the desired changes and click “Save”.

How can I change my password?

By accessing the “Account” area and selecting “Account Information”, you can change your password. If you have forgotten your password, do not worry. In the “Sign In” area you will see a “Forgot your password?” Button, which you should click. Enter your email and you will be sent a link from which you can define a new password.

Why should I create an account?

By registering with an account in the online store, you can enjoy all the convenience in your online purchases:
  • You can finalize the Order faster;
  • You can access your purchase history through the “Enter” menu;
  • You can save all personal details, change account information and change your password;
  • You will receive our newsletters with the latest current promotions and news (if you have authorized your subscription submission).

Customer Service

Pho:. +351 253 597 958
Mob:. +351 939 806 406
Email:. cmc@cmc.pt

Customer Service

Pho:. +351 253 597 958
Mob:. +351 939 806 406
Email:. cmc@cmc.pt

error:
0